All Sales and Services Are Final
All purchases of services—including, but not limited to, handmade furniture, general carpentry, office renovations, hardwood flooring, kitchen remodeling, wooden shelves & racks, and plumbing—are final. No refunds or exchanges will be issued once a contract is accepted or work has commenced.
Exceptions
Refunds or compensatory remedies may only be considered under these limited circumstances:
- Defective or Damaged Work: If there is a confirmed fault in workmanship or materials, please notify us within [e.g., 5 business days] of the service completion. We may offer a correction, redo the service, or issue a partial refund at our discretion.
- Non-Delivery of Service: If the committed service scope hasn’t been delivered as agreed, notify us within [e.g., 5 business days], and we may consider a partial or full refund based on the unfulfilled scope.
- Legal Requirements: If certain services are subject to mandatory refund laws (e.g., due to regulatory or consumer protection mandates), we will comply accordingly.
These clauses reflect widely used practices for no-refund policies in the U.S.—where businesses are permitted to apply such policies provided they’re clearly disclosed to customers (privacypolicies.com, Free Privacy Policy).
Display and Enforcement
- This policy is clearly visible in our Terms & Conditions, linked in the footer of our website, and on quote/booking pages before service confirmation to ensure full transparency (privacypolicies.com, Free Privacy Policy).
- Clients are considered to have accepted this policy upon scheduling services or signing a contract.
Summary
- Privacy Policy covers data collection, handling, security, your rights, and contact details.
- No-Refund Policy states that all services are final with very limited exceptions for defective or undelivered work, and ensures transparency and legal compliance.